Not fully confident about it
Honestly, I started the process interested because their software seemed decent, but by the end, I was still not fully confident. The sign-up process was okay, and payments seemed straightforward, but the sales part left me hanging a bit. There were explanations given, but somehow I felt like key information about supporting tools like the dialer and database integration was unclear. The training preview I got wasn’t as detailed as I hoped, so I wasn't sure how smooth my workflow setup would be once I started. Also, the updates part sounded good in theory, but I wasn’t convinced if it would really solve the problems mentioned during support calls. Support itself was okay but often slow. I chatted with a couple of agents but still couldn’t get the clarity to feel fully assured. So while it seemed worth trying on paper, I felt hesitant about committing fully due to all these gaps.