Skip to main content

WFHI review

Not for you if patience isn't your strong suit

1 out of 51 of 5Verified purchaseSupport and communication

Not for you if patience isn't your strong suit

I found the support and communication experience very disappointing. Each time I faced an issue or needed some clarity, I had to explain my problem repeatedly to different agents. The telephonic support was often trapped in loops, with long wait times before getting to someone who could actually help. It often felt like they were reading from a script rather than addressing my specific needs. As a result, the process became very frustrating and inefficient, wasting a lot of my time. The issues I faced were never fully resolved during these calls, which made me feel like the support infrastructure is not suited for people needing quick and clear solutions. This approach might work for those who have time to spare and can wait patiently for answers, but as for me, the back-and-forth and slow response made it very hard to use. Therefore, I would not recommend this level of support if you're looking for prompt and competent communication.

Ayesha BalakrishnanMaharashtra, IndiaExperience: Published:
About this verification label

Verified purchase

The reviewer's payment for a named WFHI plan was matched to a WFHI record.

Read the review policy