Not for those who want quick, clear answers
Finding relevant support information was really a slog every single time I tried. I kept hoping the database feature would help but it usually left me more confused because it wasn't intuitive, and the automatic updates often made things change without warning. The phone support took multiple calls before someone could fairly understand what I needed, and honestly, I was tired of repeating myself by the third call. I guess the sign-up and invoicing were okay, but that didn’t compensate for the rest of the hassle. This kind of setup would suit someone with lots of patience and time to spare for figuring out things that aren’t straightforward. For people who want quick and clear directions or easy access to reliable help, this might get frustrating pretty fast. Honestly, it felt like going around in circles trying to get basic info each time I needed it.