Not for those who want quick answers from support
I tried using their support on several occasions after initial setup. The problem started on the second week when I encountered some issues with the dialer; it just wouldn't log calls properly. I contacted support via phone as recommended, but the communication was frustrating. Each day I called, I had to explain my problem again because it seemed I was connected to someone new every time. Also, the advisors seemed to read from scripts and were not able to resolve the root of the problem. The database feature was glitchy too, sometimes not saving my updates. For someone who needs consistent and detailed support daily, this would not work well. If you are comfortable troubleshooting minor issues yourself, it might be okay, but the talk with support was by far the least efficient part. I don't recommend if you want day-to-day reliability and quick communication. It just didn't work as smoothly as I needed.