2 out of 52 of 5Unverified experienceSupport and communication
Not for those who want instant confidence from support
Honestly, my experience with support communication has been quite mixed. At first, I felt hopeful they might be able to help me set things up quickly, but repeated calls and emails didn't really build my confidence. The responses were slow and sometimes felt generic, so I ended up more confused about next steps. I will say the technical info was accurate once they did get back to me, and the system itself is fine. But if you want someone to hold your hand and guide clearly from the start, this support might not suit you well. The slow back-and-forth made me question if I was in capable hands.