Honestly, I was surprised by how much of this I had to figure out myself. The telephonic support was

Honestly, I was surprised by how much of this I had to figure out myself. The telephonic support was

Honestly, I was surprised by how much of this I had to figure out myself. The telephonic support was there but it felt like they were juggling a lot, and so my calls were sometimes less helpful than I expected. I think this service suits someone who’s comfortable digging into software on their own since the guides don't cover every little detail. The billing and signing up process was fine enough, nothing really stood out as a problem there. But if you want step-by-step assistance or quick answers every time, this probably isn’t the best fit. It could work fine for people who like to learn independently, but if you prefer hand-holding or more proactive communication, you might find this frustrating. The updates to the software were automatic and hassle-free, I’ll give them credit for that. Overall, I ended up wishing support was a bit more responsive throughout onboarding and beyond.