Skip to main content

WFHI review

not for those who want everything clearly sorted out

1 out of 51 of 5Verified purchaseBilling and payments

not for those who want everything clearly sorted out

Honestly, I found the whole billing and payments system quite frustrating since I had to figure out so much myself. There wasn’t a straightforward guide that covered all the bases, and I kept circling back to the same questions without clear answers. The invoices would come but sometimes I wasn’t sure how the amounts were calculated or why certain charges appeared. The automatic updates didn’t really help because they changed the interface occasionally and that meant more guessing from my side. For someone who’s new or not comfortable troubleshooting financially-related software issues, I wouldn’t recommend this at all. If you want a hassle-free, step-by-step walkthrough with more hand-holding, this might not suit you. I think the software assumes we all are tech-savvy and can navigate billing ourselves, which isn’t the case for everyone. So, for me, I wasn’t happy with how much self-learning was expected when it came to payments.

Amrita SubramanianTelangana, IndiaExperience: Published:
About this verification label

Verified purchase

The reviewer's payment for a named WFHI plan was matched to a WFHI record.

Read the review policy