Not for those who want clear sequential help
My experience with telephonic support was mostly negative due to the confusing sequence of guidance. At one point, I was told to reset my database settings before learning how to properly use the dialer, which felt nonsensical. Although I appreciated the availability of phone support, the instructions often seemed out of order or unrelated to the problem I faced. This made troubleshooting frustrating and unnecessarily complicated. This setup might suit someone who is comfortable figuring things out independently, but it was definitely not ideal for me. I felt like the communication lacked a clear flow, making it difficult to make meaningful progress in a timely manner. While the initial onboarding and invoicing steps were fine, the support follow-up left a lot to be desired.