Not for those who want clear labels and instructions
The wording and labels in the software and support resources were confusing at times, which I don’t think many users would appreciate. For example, during one point when I was trying to set up the dialer, the option labels weren’t intuitive, so I had to guess what they meant or consult the support line. The support person was helpful but the vague wording in the interface itself slowed me down a lot. It may suit someone who is already quite familiar with such software, but for a beginner or a user who expects clear, unambiguous instructions, this service is likely frustrating. I only vaguely remember other parts of support communication because the unclear slant of the user interface tended to dominate my experience. Overall, if you prefer very straightforward wording and easy-to-understand labels, this might not be the best fit for you.