Not for those who want a smooth start
While the platform itself looks useful, I found the purchasing and onboarding process frustrating when things didn’t go as planned. The invoicing system was generally fine, but I struggled somewhat with phone support; responses were slow and occasionally unhelpful when I needed quick help with setup hiccups. If you’re someone comfortable with figuring things out mostly on your own or with patience for delays, this wouldn’t be a major issue. But it seems less suited for those who want everything to run very smoothly right from day one. The software itself has potential, but the pre-purchase and sign-up flow could definitely improve in terms of handling problems promptly, which is crucial for confident starts.