Not for those who need quick responses
My experience with the onboarding and training was very disappointing. When I first signed up, I was excited to start, but getting answers became frustrating. There was one particular moment when I asked a simple question about the call dialer functionality, and I waited several days before any reply came. After that incident, I lost trust in their responsiveness. The rest of the process was vague; I couldn’t tell if anyone was really monitoring my progress or helping me. For someone who needs step-by-step help and quick feedback during training, this setup will probably not work well. It felt like I was left on my own to figure everything out without proper guidance. I think this would suit very independent users better, but definitely not beginners who need more interaction and timely support to get started properly.