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WFHI review

Not for those who hate the waiting and repeated questions

1 out of 51 of 5Verified purchaseSales and pre-purchase

Not for those who hate the waiting and repeated questions

From the moment I decided to inquire about the software, I encountered a lot of waiting and repetition. First, I waited days to get a clear response about the setup process, only to be given the same information again in follow-up calls. Then, when I tried to clarify specific features related to the dialer and database, I was put on hold several times and had to repeat my questions to different people. The sign-up seemed simple, but the invoicing details were not thoroughly explained without multiple reminders. Even after eventually receiving access to the training, I felt the explanations were rushed and incomplete, forcing me to guess steps in the workflow. With so much back and forth, the process was frustrating, especially since I expect efficient communication in paid services. I think this approach might suit someone with more patience for repetitive inquiries, but for me, the delay and lack of clear answers made this experience more taxing than helpful. Overall, I’d say it’s not suitable for those who want quick and straightforward sales support or onboarding.

Sunil ThomasJharkhand, IndiaExperience: Published:
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The reviewer's payment for a named WFHI plan was matched to a WFHI record.

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