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WFHI review

Not for those who dislike endless setup hassles

1 out of 51 of 5Unverified experienceSales and pre-purchase

Not for those who dislike endless setup hassles

Honestly, the whole setup with WFHI felt like a big drag from the moment I started chatting with the sales people. They made it sound like everything would be seamless and ongoing support would be just a call away, but that wasn't how it felt for me at all. The setup felt like a one-off marathon more than anything. There were loads of steps upfront—sign-up, training schedules, invoicing—and it seemed like everything required repeated confirmation and waiting, which was pretty frustrating. After I paid, I thought the dialer and database features would be ready to go straight away, but nope. It was a lot of back and forth and figuring out updates or software changes, which weren’t really explained clearly at the start. Honestly, if you like a smooth process with predictable ongoing support and fewer one-time setups, I don’t think this will suit you. It felt like a lot of juggling and trying to get all pieces in place at once rather than something that keeps you engaged steadily. The support calls did help a bit but I kept feeling it was more fire-fighting than proactive help. For someone who wants a simpler smooth start, I think they'd better look elsewhere.

Asif JoshiSikkim, IndiaExperience: Published:
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Unverified experience

The experience has not been matched to any WFHI record. It is published as an unverified account and labelled as such — verification is not required for a review to be published, and a label may be added later if evidence turns up.

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