The billing and payment process was frustrating from the start. It took much longer than I expected
The billing and payment process was frustrating from the start. It took much longer than I expected just to get going because the invoicing system wasn't very clear, and I kept having to contact support to understand my payment options. There was delay after delay, and every step felt like more effort than it should be. It didn’t meet my expectations for a quick setup, and honestly, if you want to start using software immediately after signing up, this probably won’t suit you. The manual invoicing and the occasional glitches in the payment portal compounded the delays, making the whole thing feel slow and cumbersome. Telephonic assistance helped somewhat, but it wasn’t enough to smooth things out as quickly as I’d hoped. If you’re okay with some patience and dealing with a few hurdles, it might be possible, but for someone like me who needed faster progress, it was disappointing. Overall, not the easiest experience with billing and payments.