Not for those seeking quick responsive hand-holding
Reflecting on my experience with the training and onboarding process, I found the response times from the support team to be quite slow. It sometimes felt like I was left hanging without timely answers, which made understanding the software challenging. The training content itself was okay but did not sufficiently adapt to my unique queries or difficulties. I think this software would suit those who are more independent and self-motivated learners but not ideal for individuals who expect frequent personalized guidance. Additionally, the onboarding flow lacked clarity in some steps, causing some initial confusion. While the database and dialer functions eventually became manageable, the lack of responsive support in the early stages was discouraging. Overall, the experience made me realize that if you need a more interactive and quick-response training environment, this might not be the best fit. However, if you prefer to explore things at your own pace and rely less on immediate support, you might find it acceptable.