Not for those needing quick, responsive help
I found the responsiveness from the sales team really lacking. Initially, I was interested in understanding how the software would integrate with existing workflows but kept getting delayed replies. The onboarding steps seemed unclear, and whenever I tried to get clarifications, the support was slow or incomplete. It would not suit anyone needing prompt answers before committing to the tool. During sign-up, the process was smooth but anything beyond that was frustrating because questions I raised went largely unanswered. Given the setup I was trying to establish with the database feature and calling tools, this lack of timely communication left me feeling stuck. For people comfortable with self-exploration and little guidance, it might still work. But if you expect back-and-forth before purchase or quick resolution of doubts, this probably will not fit your needs. I eventually gave up trying to streamline the onboarding because of the wait times around support. Automatic updates seemed to roll out without warning and added to confusion rather than helping. Overall, I expected a transparent and engaging sales interaction but the experience was a disappointment throughout with no suitable help when needed.