Not for those needing quick responses
I found the support communication quite lacking during my setup with the software. Whenever I reached out for telephonic help, the wait times were noticeably long, and the responses felt impersonal. I was hoping for faster assistance especially while trying to use the dialer feature and integrate the database in my workflow. For someone who expects timely guidance, this may not prove suitable. However, if you're comfortable working through issues independently, it might still be manageable. For me, it clearly did not work and led to a frustrating experience overall since my queries around the automatic updates went unanswered for days.