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WFHI review

Not for someone who needs quick answers

1 out of 51 of 5Verified purchaseTraining and onboarding

Not for someone who needs quick answers

I tried to get started but found the training and onboarding very unhelpful. I had multiple questions and called support several times, but the response was slow and often vague. It felt like they didn't really address my concerns. The software itself is complicated for a beginner, and I expected better guidance. If you are independent and can figure things out yourself, it might work for you. But for someone like me who relied on clear, prompt help, this would not suit well. The sign-up process was okay, but beyond that, I was stuck at various steps. Telephonic support seemed understaffed or overwhelmed. I wish the training was more hands-on and support more responsive to avoid frustration. I wouldn’t recommend it to users who expect quick and detailed assistance when things don’t work. It’s better if you have some prior experience or patience to figure things out yourself, otherwise onboarding will be a struggle.

Kabir SarinAndhra Pradesh, IndiaExperience: Published:
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Verified purchase

The reviewer's payment for a named WFHI plan was matched to a WFHI record.

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