Not for someone needing quick, clear support
Before signing up, I had certain expectations about the level and speed of support based on the descriptions provided. Unfortunately, the support did not meet those expectations for me. Initially, the sign-up process and software interface seemed fine, but once I faced issues with the dialer and database sync, getting clear resolutions was difficult. Calls to support took longer than I anticipated, and responses were sometimes vague or delayed. I think this service would suit someone comfortable with occasional wait times and self-troubleshooting, but it did not fit my needs where prompt and straightforward help was important. The payment and invoicing part worked smoothly, but overall support lagged behind what I was expecting from the start.