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WFHI review

Not for sab log, support ki approach thodi alag hai

2 out of 52 of 5Verified purchaseSupport and communication

Not for sab log, support ki approach thodi alag hai

Main soch rahi thi WFHI ka support thoda smooth hoga lekin jab mujhe kuch dikkat aayi toh sab utna simple nahi raha. Jab system mein koi glitch aaya aur main call nahi kar paayi, toh support lines bohot time le rahi thi pick karne mein. Wo log thoda patiently nahi sunte, zyada technical baat karte hain jo mere jaise beginner ke liye confusing ho sakta hai. Mujhe lagta hai ki jo log technology ke saath comfortable hain aur jinko thoda patience hai support se baat karne mein, woh iska use kar sakte hain. Par agar aapko jaldi solutions chahiye ya zyada hand-holding chahiye toh shayad ye product aapke liye sahi nahi hai. Lekin haan, dialer part toh theek tha and automatic updates acche se ho gaye. Still, mujhe formal steps samajhne mein time laga, especially jab invoices aur payment process ko samjha gaya. Overall, support experience meri expectations se thoda alag raha.

Sanchita GhoshManipur, IndiaExperience: Published:
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The reviewer's payment for a named WFHI plan was matched to a WFHI record.

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