not for people needing very clear guidance
The sales process was somewhat helpful but by the end of it, I wasn’t fully confident that this product would suit someone like me who really needs clear, detailed training before jumping into complex software. The onboarding and training materials seemed promising at first but felt a little lacking in depth as I moved forward. The database and automatic updates are good features but they needed better explanations upfront. On the plus side, the sign-up, invoicing, and payment steps were clear and ran smoothly which gave me some reassurance. A small reservation I have is that the telephonic support isn’t always available when you might really need it, which can be difficult if you’re still learning how to navigate the calling tools and dialer. This could be a good fit if you are fairly tech-savvy and comfortable troubleshooting some things on your own, but for beginners, the feeling of support being limited might be an issue. I think a more thorough walkthrough or personalized onboarding would make a big difference here for hesitant users.