not for me, support was way off
Honestly I was expecting a lot more help from the support team based on what was promised. When I ran into issues with the dialer and database synchronization, their responses were slow and not very helpful. The support calls felt like scripted answers rather than real solutions. It just dragged out the problem and I couldn’t get the clarity or fixes that I needed in time. This approach would suit maybe people who are very patient or tech-savvy to figure things out alone but not someone who relies on timely help. I found the mismatch between what I expected from the onboarding communication and the reality of support frustrating enough to say this isn’t the right fit for me. The system might be good but without proper communication it became a big headache.