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WFHI review

not for folks who get stuck easily, because support didn’t help much

1 out of 51 of 5Unverified experienceSupport and communication

not for folks who get stuck easily, because support didn’t help much

I’m really frustrated because when things went sideways for me, the support was just not cutting it. I called up to fix a problem, thinking they’d walk me through it, but it felt like I was explaining the problem again and again without real solutions. Honestly, if you’re not super comfortable troubleshooting yourself, this might not be the best fit. They kinda expect you to figure a lot on your own or wait long times. The whole calling tools setup was confusing without proper guidance, and the updates seemed to make things worse for me. So if you want lots of hand-holding or quick fixes whenever something goes wrong, look elsewhere, because here it felt like a black hole for support. Really disappointing and I’m stuck wondering if I should keep trying or just quit.

Harsha SinhaJharkhand, IndiaExperience: Published:
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Unverified experience

The experience has not been matched to any WFHI record. It is published as an unverified account and labelled as such — verification is not required for a review to be published, and a label may be added later if evidence turns up.

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