Not for everyone - confusing language and labels
I find the training and onboarding slightly confusing, mostly because the wording and labels used throughout the software didn't always match what I would expect. For someone who isn’t very tech-savvy, the tutorial phrases felt a bit too technical and sometimes even contradictory. I was trying to set up the calling tools and dialer, but the labels didn’t always indicate what exactly each function would do. While the automatic updates seemed to work fine, I had to guess a few steps during onboarding which slowed me down. Telephonic support was okay in explaining things but since the language used in the software didn't click with me immediately, I think this would only suit those who are already comfortable with remote workflow software or who don't mind figuring some parts out themselves. I’m not sure I would recommend this to beginners or those who expect very clear step-by-step explanations in plain English. It could be frustrating rather than helpful for some users.