Not for beginners who want quick help
I tried reaching out before purchasing as I needed to be sure I understood everything clearly, but honestly, it didn’t feel like the kind of service that would suit someone like me who wants easy, ongoing support. The sales team seemed busy, and I wasn’t confident that they’d be around to help next time if I had questions during onboarding or even with the software itself. The demo was brief, which left me confused about some features. Since the tool involves some technical steps, I worry that I’d have to rely on myself a lot. I’d say this product might be better for those who are already pretty familiar with remote workflow software or who have some tech background. For people like me, I’m not sure the sales and training back-up is strong enough to feel comfortable using it long term. So I probably wouldn’t buy again unless the support situation improves massively.