I found it difficult to locate the information I needed through support and onboarding materials. Th

I found it difficult to locate the information I needed through support and onboarding materials. Th

I found it difficult to locate the information I needed through support and onboarding materials. The system promised telephonic assistance, but in reality, the wait times were long and the guidance offered was minimal. The database feature was complicated to configure, and I couldn’t find clear step-by-step instructions easily. This experience would not suit users who want fast turnaround or immediate clarity. If you prefer straightforward help and quick resolution, this probably isn’t the right fit. I ended up spending more time trying to figure out how the software worked than actually using it productively, which was really frustrating. The invoicing and payment setup was also not intuitive, so I had multiple confusion points there as well. Overall, the lack of accessible, practical support made it hard for me to make progress at all.