Not for beginners who want everything laid out
I honestly expected more from the training program but found myself having to figure out many basic things on my own. The onboarding materials were thin and didn’t go deep into some of the more complex parts of the software. While I appreciate self-sufficiency, this felt more like being left to sink or swim. It’s fine if you’re already familiar with similar tools and just need a starting framework, but if you expect clear guidance or step-by-step help, this probably won’t suit you. I wasted quite a bit of time just Googling or experimenting to understand how to navigate the dialer and how the database feature worked. Support was available, but I felt they assumed I’d already grasped concepts that I hadn’t. Overall, I’m pretty fatigued by the whole process because I thought it would be more guided than this.