Not for beginners who want a quick start
I had high hopes for the training and onboarding sessions with WFHI, but unfortunately my experience was frustrating. The onboarding felt like it was taking forever, with lots of unnecessary repetition during the training videos. It seemed like we went over the same material multiple times rather than moving forward. The pace was slow and I was left waiting quite a bit for support responses whenever I had questions during sign-up and while trying to use the dialer. I think this setup would be frustrating for anyone who is eager to get up and running quickly without a ton of back-and-forth or wasted time. The step-by-step approach might suit those who absolutely need a very slow and detailed introduction, but it definitely does not fit me or others who want to hit the ground running. Plus, even after completing the pre-recorded lessons, I felt I wasn’t ready to confidently use the software for daily calls or manage the database effectively. So, for anyone looking for training that’s quick and efficient, I wouldn’t recommend this experience based on how it was for me.