Not for beginners who need quick onboarding
I found the training process to be much slower than I anticipated. It took a long time just to understand the basic setup steps and get past the initial onboarding phase. The materials were quite detailed, which is good, but there was little practical guidance on actually using the calling tools effectively straight away. For someone with prior experience it might be manageable, but for a complete beginner like me, progress felt painfully slow and sometimes a bit confusing. I appreciated that there was some telephonic support available, although getting through could be a bit of a wait at times. The database feature integration was a little complex and not immediately intuitive. The updating process did work smoothly which I guess was a positive. Overall, unless you have a decent level of familiarity with remote workflows, this training may not suit you if your goal is to get started quickly without lots of trial and error.