Not for beginners who need a clear step-by-step
I found the training and onboarding to be quite frustrating, especially since the steps didn't seem to flow in a logical order. For example, I had to figure out the dialer setup on my own before the training even mentioned how to integrate the database feature. It felt like an afterthought rather than a natural progression. I struggled to get the calling tools working properly because the training jumped back and forth between topics without clear guidance. If you are someone who prefers a well-structured and sequential onboarding process, this won’t suit you. The support staff were helpful when I reached out, but the lack of a sensible order in the self-paced materials put me off. On the positive side, the invoicing and payment were handled smoothly and the software updates happen automatically, which reduced some stress. Still, for a beginner expecting a clear path to get started quickly, this approach was more confusing than helpful, and I ended up wasting time trying to figure out things that should have been explained earlier.