Not for beginners: confusing access and unclear directions
I tried to get started with the software but found the whole access process really confusing. At one point, I was stuck trying to locate where to log in the dialer because the steps weren’t clear in the documentation or during onboarding. That was frustrating because if just that could have been better explained, I might have gotten past the setup phase faster. The rest of the details about the workflows and features were kind of vague; I didn’t get a strong sense of what to expect or how everything fit together. It felt like some people might find it okay if they are already used to remote workflow tools, but for someone newer or looking for a smooth introduction, it certainly was not clear enough. The few helpful updates on software features were decent, but ultimately the lack of clear guidance on basic access turned me away. This is probably best suited to those who are fairly experienced with similar tools, not beginners.