Not for beginners, better suited for those comfortable with tech tools
I started with the onboarding and training for WFHI’s software, hopeful that it would be straightforward. However, as I went through the process, the wording and labels seemed confusing. For example, the database feature was introduced with terms that weren’t really explained well, and the dialer tools came with instructions that felt a bit technical without much context. The sequence of steps in the onboarding dashboard seemed to assume prior knowledge. This setup might work well for people who already understand remote workflow software, but for beginners, it could be frustrating. There were also moments when the training felt repetitive with waiting periods between sections, which slowed down progress. I appreciated the telephonic support as a possible way to clarify but found that mostly browsing the dashboard and trying features was more efficient for me. If you have prior experience with similar software, this training might suit you, but if you’re new to such digital tools, it may not be the best fit overall.