Not Fit for Those Who Need Quick Onboarding
Setting up billing and payments with WFHI was admittedly a detailed process, but it certainly lacked the speed I needed. Initially, the sign-up was fairly simple, and I thought I would get going quickly. However, the invoicing took longer to process than I anticipated, with automatic updates not reflecting the changes immediately. They have telephonic support, which was helpful once I finally reached them, but getting through was another matter altogether. The database feature’s integration with billing was slightly confusing, requiring extra time to organize properly. The steps dragged on, leaving me frustrated at how slow it became. I would say this software suits users who can afford to invest time in these steps and don’t require immediate access, but not those like me who want a swift go-live. The calling tools and dialer worked fine once the account was set up, but the initial payment process delayed everything, which hurt overall efficiency. In sum, it’s okay if you plan long term, but I found the experience more cumbersome than practical for my needs.