not expecting much but it actually did surprise me
So I decided to check out wfhi because I wanted something that could actually handle calls better than what I used before. Honestly, the sign-up process was straightforward which I liked, not much hassle at all. Couple of things caught me off guard though, like the database tool being way more helpful than I thought it’d be, made saving and retrieving contacts much quicker. Training was there but not overbearing which felt nice — wasn’t expecting that from something paid. The dialer was mostly reliable, though sometimes a bit slow connecting calls which is slightly annoying. The automatic updates didn’t disturb my work, they just happened silently which was a relief. Support staff answered calls quickly and made sure my questions got clear responses. Overall, I’m pleasantly surprised by how much easier it made managing my remote calls compared to my last tool, but I wouldn’t say it’s perfect yet — hope future updates fix those little lags. All in all, a solid experience for now and I’ll keep an eye on it.