I tried to navigate the sales and pre-purchase information for WFHI but honestly it was very hard to
I tried to navigate the sales and pre-purchase information for WFHI but honestly it was very hard to find what I needed quickly. The website and materials didn’t clearly point me to the key details I wanted before signing up. I looked for specifics on the features, onboarding flow, and how the dialer worked, but the answers were scattered and vague. Calling support didn’t help much because I was hoping to self-serve rather than wait on the phone. The lack of straightforward summaries or detailed comparison made it difficult to decide whether this package fit my needs. If they had more structured or searchable content around the initial steps, I believe many would find it easier. Right now, it feels like you have to spend a lot of time just figuring out basic points. I didn’t get far enough into the process to check invoicing or payments. Simply put, the difficulty in locating necessary information before purchase was a major barrier for me.