1 out of 51 of 5Verified purchaseSupport and communication
Not easy to find what I needed, felt lost to a friend
Honestly, trying to get help when I needed it was pretty frustrating. The support options were there, but navigating through them to find exactly what I wanted felt like searching for a needle in a haystack. The documentation wasn’t straightforward and the telephonic support, while polite, took a long time to pick up. When I finally got through, the responses felt generic and sometimes missed the specifics of my issue. I expected a bit more clarity and quicker guidance during onboarding, but it seemed like I was left to figure out most of it by myself. I don’t want to sound too harsh, but in terms of help and communication, this definitely wasn’t as smooth as I’d hoped. It made setting things up unnecessarily tricky.