When I first tried to explore the software offerings on the WFHI platform, I found myself stuck at t
When I first tried to explore the software offerings on the WFHI platform, I found myself stuck at the very beginning. The categories they have seemed all jumbled together with no clear distinction. I was hunting for the database feature specifically, hoping it would support my workflow better, but locating it took much longer than it should have. The search bar wasn’t very responsive either, sometimes showing irrelevant results or none at all. On the plus side, the invoicing information was quite straightforward once I got that far; signing up and making payments felt secure and smooth. But honestly, the initial step to locate the tools and training modules was frustrating. I clicked through numerous menus that appeared to repeat themselves, giving no clear path or guidance. This made the whole pre-purchase experience less than satisfactory. I wish the onboarding flow was previewed earlier so I could understand exactly what I was getting into, instead of feeling lost. Overall, the navigation and the preliminary setup need improvement to avoid wasting users’ time during sales. I hope this part becomes more user-friendly soon.