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WFHI review

Not doing this again, billing was a mess

1 out of 51 of 5Unverified experienceBilling and payments

Not doing this again, billing was a mess

The payment system did not behave smoothly at all during my usage. Many days I found the invoice unclear and the deductions confusing, not just during sign-up but throughout weeks of trying to settle payments. The automatic updates that were supposed to help just made things worse because sometimes they reset previous settings. Customer support over phone was repetitive and did not provide real solutions, so I had to explain the same issues again and again. The calling tools and dialer worked at times but could not compensate for the frustrating billing process. Honestly, I would not do it again as the experience was more tired than efficient. It felt like each day brought new errors and no easy way to resolve them quickly.

Kartik Prakash NambiarAssam, IndiaExperience: Published:
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Unverified experience

The experience has not been matched to any WFHI record. It is published as an unverified account and labelled as such — verification is not required for a review to be published, and a label may be added later if evidence turns up.

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