Not doing this again after my past experience
Honestly, I found the whole sales and pre-purchase experience with this system to be quite disappointing compared to what I had used before. The information provided upfront was less clear and straightforward, which made the sign-up and initial exploration confusing. Unlike other platforms where you get a better idea of pricing and software capabilities from the start, here I had to keep asking questions and waiting for responses to understand what was included. The calling tools and dialer didn’t feel intuitive right away, and the training materials were standard at best without much depth. Even the invoicing process was not very transparent, and setting up payments took more effort than it should have. Given my prior experience with similar products, this felt like a step backward instead of an improvement. I won’t be coming back for another round with them because I believe there are better options out there with clearer guidance and support from the beginning. This just didn’t work for me, and I’m left feeling like I wasted time on a system that underdelivers.