Not confident with the product at all
So honestly, from the start I was not sure about this whole WFHI thing. When I checked out the sales information and initial offers, it felt like a lot of promises but very little clear facts. I tried to understand the software features and what kind of support I would get, but every time I asked for details, the answers were vague and incomplete. The sign-up process was complicated and I wasn’t very confident about what I was actually agreeing to pay for because the invoicing seemed unclear. When I called their help number, the telephonic support didn’t really help; the person seemed uninterested and kept redirecting me without solving my doubts. The training modules weren’t explained well in the pitch either, so I had no idea how much time I would spend. The dialer and database tools looked good on the demo, but since I didn’t get proper onboarding or communication, I never really tried to use those features properly. Overall, I ended feeling quite unsure whether I should even continue with WFHI because it didn’t build my confidence at all. Just my honest opinion as someone who really wanted a simple and clear remote workflow solution but ended up doubting it all.