Not confident in the training after all
I have to say, after going through the training and onboarding, I still don’t feel confident using the full set of features. The initial lessons seemed promising, especially the overview of the dialer and database options. However, as the days passed, the instructions felt inconsistent and sometimes incomplete, which left me confused about how to apply what I learned practically. The automatic updates didn’t help either, as they occasionally changed parts of the software without clear notification. Though the telephonic support was polite and tried to assist, it wasn’t enough to fill the gaps. I honestly expected to finish the training feeling more capable and independent, but that wasn’t the case. I can say that the sign-up process and payment were easy to handle, at least, so that part was okay. Overall, the verdict is simple: I’m not confident in using the tools effectively after this experience.