Not confident in the software for me
I was not confident using this software by the time I finished the basic setup and initial training. One moment stands out where I tried to use the dialer for calls and it simply did not behave as expected, cutting off several attempts to connect properly. That shook my belief in the reliability of the tool. Other features like the database and invoicing were okay but didn’t compensate for this issue since my main concern was the calling tool. The support team responded, but their assistance felt slow and unable to resolve my core concerns quickly. Onboarding felt rushed and it left me with an impression that the software might be better suited to someone with more patience or different workflows. Automatic updates didn’t fix the glitches I encountered, which made me hesitant to progress. Overall, I can plainly say I didn’t feel confident that I could depend on this tool for remote workflow management.