Not confident at all; felt stuck and lost by the end
I had high hopes for the software, but after trying it out I didn’t feel confident using it for my intended purpose. The flow of accessing features was confusing, and the dialer didn’t always connect as expected. I spent quite some time jogging back and forth through the database setup, unsure if I was putting data correctly. Automatic updates sometimes changed settings without clear notice, which added to my uncertainty. Telephonic support was polite but didn’t fully resolve my issues, leaving me feeling I was still missing key steps. The sign-up process was okay, but that was the only part that felt straightforward. After a week of trying, I couldn’t comfortably say I understood how to fully operate this software. I wouldn’t recommend it to a friend looking for easy use without frustration. Overall, this experience left me hesitant to continue as it didn’t instill the confidence I needed.