Not confident after the training
I completed the onboarding and training sessions as per the provided schedule. However, by the end, I did not feel confident about handling the dialer or managing the database effectively on my own. The updates came automatically, but I was unsure how to adapt some of the features they changed. Although the invoicing and payments were clear enough, the software itself remained somewhat confusing for my workflow. I accessed the call tools and tried the dashboard repeatedly, yet I still felt uncertain if I was using them correctly. The telephonic support was available but did not resolve my core doubts to a satisfactory degree. In conclusion, despite following all the steps given, I would rate my learning outcome here as insufficient, leaving me unprepared for independent use.