not bad but some words felt off to me
Honestly, when I first started the training and onboarding, the instructions felt mostly okay but I did trip up on some of the labels and wording. Like, some buttons and sections had names that didn’t quite match what I expected, which made me pause and wonder if I was clicking in the right place. The dialing tools and database features were introduced okay, but I wish the phrases used had been simpler or more consistent across the software. It’s nice that automatic updates roll through on their own, so I didn’t have to worry about manual changes during my first week using the platform. Sign-up and payment went smoothly enough, but I definitely felt the training could have been friendlier in how it talked about different tasks. Overall I’m not upset but I think clearer and more intuitive wording would really help new users like me get comfortable faster. The telephonic support was available if needed, but I only called once, mostly to be sure I understood the instructions. These small things add up to a meh feeling — not bad, not great — so I’m on the fence about how well it all fits together for beginners.