Not as straightforward as my last training
I had anticipated a smoother onboarding experience compared to other platforms I'd used. The training sessions started on a promising note with clear instructions and a friendly tone. However, as I progressed, I found the pace inconsistent and some modules were repetitive, unlike the previous training I was accustomed to. The onboarding flow seemed less intuitive and I struggled to align it with my workflow preferences. I appreciated that the support phone line was available, but reaching them required repeated attempts during busy hours. The software itself had some features I liked, including the database and dialer tools, but the learning curve felt unnecessarily steep. Overall, compared to what I had before, this was a frustrating experience that I hesitate to recommend. If you asked me to sum it up to a friend, I would say it's a usable system but with training that could have been executed much better. I'm left hoping for improvements in future updates.