Not as easy as I expected to find things
When I started the onboarding process, I thought everything would be pretty straightforward, but honestly, it wasn’t. There was one specific moment when I was trying to locate the training module for the calling tools, and it took me a while to actually find the right section. The search function didn’t seem very intuitive, and the categories weren’t clearly labeled. Most of the time, I was clicking through various menus hoping to land on something helpful. Also, some of the videos and documents didn’t load smoothly, which made it more frustrating. I can’t say the training itself wasn’t useful once I finally got there—the content was actually decent and covered what I needed to know. But the journey of getting there was definitely harder than I anticipated. So, overall, I wouldn’t say the onboarding was seamless and it made me consider if I wanted to keep going further. Mostly, it felt like I was stuck searching instead of just learning.