Not a great fit unless you want constant hand-holding
I was somewhat disappointed with the support and communication process as it felt a bit disorganized. The steps didn’t seem to be arranged in a way that streamlined the resolution of my issues. Though the support team was generally polite, the order of responses often left me following up multiple times, which wasn’t ideal. It seemed better suited for those who are patient or have ample time to wait through prolonged exchanges. On the positive side, the telephonic support did sometimes provide helpful clarifications when I finally got connected to the right person. However, overall I think this setup would not suit users looking for quick and efficient solutions. If you need support that moves at a brisk, logical pace, this might prove frustrating. I appreciate the effort but found the communication flow somewhat lacking for my needs.