5 out of 55 of 5Verified customerSales and pre-purchase
Not a big leap from previous software, but missing some key features
Switching to WFHI’s software and training was overall an adequate experience compared to what I’d used before. The software interface felt familiar and offered basic features I was accustomed to, like the dialer and database management. However, it was noticeable that some advanced customization options or detailed reporting were either missing or less flexible. This made it harder to tailor the workflow exactly as I wanted. The onboarding and support were competent but did not stand out as particularly innovative. While I don’t regret the choice, I do feel a few additional capabilities would help this platform match my needs more completely in the longer term.