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WFHI review

No, won't do it again after this billing mess

1 out of 51 of 5Unverified experienceBilling and payments

No, won't do it again after this billing mess

I had quite high hopes that the billing and payment process would be clean and straightforward, as described before I signed up. Unfortunately, reality was far from this. The invoices did not exactly match what I understood from the onboarding phase, and I found it frustrating to reconcile the numbers with the details they sent. I expected clarity and smooth handling of my account, but instead, I ended up with repeated inconsistencies and unclear charges. I tried using the portal to check the database and update my payment details, but that was confusing too, adding to my disappointment. On top of that, the automatic updates seemed to change settings without informing me, which caught me off guard and contributed to the trouble. Calling support was an option, but I didn't feel like chasing to get answers when the basics were already flawed. Overall, this experience has left me quite dissatisfied with their billing approach, and I won't be signing up for this again anytime soon. It felt like a lot of expectations were raised and then completely unmet, which is not something I want to repeat.

Roshni RajanWest Bengal, IndiaExperience: Published:
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Unverified experience

The experience has not been matched to any WFHI record. It is published as an unverified account and labelled as such — verification is not required for a review to be published, and a label may be added later if evidence turns up.

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